All Star DC Tours: Frequently Asked QuestionsCall Us Toll Free: 1-800-423-0829
(EST) 9am to 7pm
Constitution Ave NW & 17th St SW,
Washington, District of Columbia, 20006
Time: 9:30 am on Saturdays -10:00 am Mon - Fri Summary: This tour does have a DC hotel pick-up or drop-off. Please reserve online, or call us toll-free at 800-423-0829.
** You will receive an E-Ticket for your tour/activity. We attempt to provide your E-Ticket within 72 hours (if your tour/activity is in less than 10 days). If your tour/activity is within the next 72 hours, your E-Ticket will be processed as quickly as possible. You will need to print your E-Ticket. You must have your E-Ticket, or you will be charged again with no refund.
There is a $3.95 processing fee per order. This is a flat fee regardless of the number of tickets or tours purchased on an order. Cancellation Policy: There are no refunds. All sales are final.
Change Fee Policy: If changes are allowed on a tour or activity, a $20.00 per reservation change fee will be applied for any change to a reservation. Please note that some tours and activities do not allow any changes. Date changes can only be made only if we can confirm availability on the new date. While we cannot guarantee any changes can be made, all change requests must be submitted a minimum of 24 hours prior to the tour departure and must be handled on an individual basis through our Reservations Center.